Warranty
1-Year Limited Warranty
Mirror Warehouse Australia ("Mirror Warehouse") provides a 1-year limited warranty on mirrors purchased from our online store. This warranty covers manufacturing defects and faults in materials, provided that the mirror was used as intended and for its normal purpose.
Coverage
The warranty covers:
Manufacturing defects
Faults in materials
Exclusions
This warranty does not cover:
Damage caused by misuse, abuse, or accidents
Normal wear and tear
Modifications or alterations to the mirror
Damage caused during installation or transportation after the mirror leaves our facility
Making a Warranty Claim
To make a warranty claim, please follow these steps:
- Contact Mirror Warehouse at Hello@mirrorwarehouse.com.au within the warranty period.
- Provide your order number, a detailed description of the issue, and clear photos illustrating the defect.
- Mirror Warehouse will assess the claim and, if eligible, provide instructions for returning the product.
Resolution
If the mirror is found to have a manufacturing defect covered by the warranty, Mirror Warehouse will, at its discretion:
Repair the mirror
Replace the mirror with an identical or equivalent model
Provide a store credit for the original purchase amount
Limitation of Liability
Mirror Warehouse's liability under this warranty is limited to the repair, replacement, or store credit as described above. Mirror Warehouse is not liable for any consequential or incidental damages.
How to Contact Us
If you have any questions about our warranty policy or need assistance, please contact us at Hello@mirrorwarehouse.com.au.