Every delivery demands special attention. We utilize our own drivers for meticulous door-to-door manual handling. It's imperative to handle our fragile items with care. This is why our delivery costs may exceed expectations, but it guarantees the safe delivery of your products.

We delivery Australia Wide! Some locations may take longer than others but that's only because we want to ensure the safe arrival of your mirror to your doorstep.

We always aim to get your mirrors out to you as soon as possible however, It depends on where you are located in Australia.

Delivery depends on when orders are placed. Sometimes you might get lucky and receive the mirror within 1-2 business days or if you missed the weeks run it could be 5-8 business days.

We do have express available if you nee the mirror as soon as possible. Contact us for more info for outside of Sydney.

Our mirrors are high quality that can't be shipped with normal couriers such as if you were to order from a large business such as The Iconic.

• Some of our mirror sizes are considered oversized parcels and have extra levy's.
  
• The weight of these mirrors ranges from 15kg to 40kgs depending on the size which also incurs extra costs.

We always aim to have the cheapest delivery available for our customers however our mirrors are a piece of furniture that require extra care.

Depending on which mirror you purchase, at Mirror Warehouse we only use high quality materials to create our mirror frames. Some of the materials used include PU, Aluminium alloy & hard wood.

We accept a broad spectrum of payment methods, including major credit cards, PayPal, and Afterpay. Secure transactions are our top priority, ensuring your financial information is protected.

Our mirrors are meticulously packed and shipped to ensure their safety during transit. Delivery times vary based on your location and the specifics of your order, typically ranging from 5 to 10 business days within Australia.

Currently, our focus is on serving customers within Australia. We’re exploring options for international delivery and hope to expand our shipping capabilities in the future.

We give top priority to the safety of your order by following rigorous packing protocols and teaming up with reliable shipping partners. Every mirror is packaged securely with protective materials and tagged as fragile, ensuring it is delivered in perfect condition.

If your mirror arrives broken or damaged in anyway, please take a photo or video right away and send to hello@mirrorwarehouse.com.au.

All mirrors are checked before sending out to our customers for damage & quality control.

Our goal at Mirror Warehouse is for you to love the mirrors you purchase from us. If you change your mind, we offer a 14-day return window from the date you received the product. For change of mind returns, we provide store credit in the form of a voucher with a validity period of one year.

• Customers are responsible for the return shipping costs and will delivery need to be arranged  by the customer.

• Initiate a return request by emailing hello@mirrorwarehouse.com.au with your name, order number and brief description for your return.

• The returned product must be in 'as-new' condition and securely packaged in the original unopened packaging.

• Within 5 business days of receiving the return and confirming its 'as-new' condition, we will issue a store credit voucher via email.
  
• The store credit amount is equal to the product's purchase price, less the initial shipping cost.

Yes, our mirrors all come with high quality mounting brackets which will allow you to hang your mirror. It is recommended that if you do intend to install your mirror on a wall or hanging in any way, it is important it is installed by someone who is qualified to ensure a safe install.

If you would like help installing your mirror we have selected installers Sydney Wide, contact us at hello@mirrorwarehouse.com.au.

We recommend using a professional for the mounting of your mirrors.

If you would like help installing your mirror we have selected installers Sydney Wide, contact us at hello@mirrorwarehouse.com.au

To preserve the clarity and beauty of your mirror, clean it with a soft, lint-free cloth and a mild glass cleaner. Avoid using abrasive materials or harsh chemicals that could damage the mirror’s surface.

We’re here to help! For any inquiries or support, please reach out to us via our contact page, email, or phone. Our customer service team is dedicated to assisting you with any questions or concerns.

• hello@mirrorwarehouse.com.au
• 0414 005 375

In the unlikely event that your mirror arrives damaged, please contact us immediately. We will work swiftly to assess the situation and provide a replacement or refund as appropriate. Your satisfaction and trust in our products are of utmost importance.

We understand that plans can change. If you need to update or cancel your order, please reach out to us as soon as possible. While we cannot guarantee changes for orders already in processing or shipped, we will do our best to accommodate your request.