Shipping 2024
Mirror Warehouse Shipping & Delivery
Please note our mirrors are larger and more fragile than normal deliveries and require specific handling/manual care. Our drivers specialise in door-to-door service, ensuring your mirrors are delivered safely and securely.
Our goal is to ensure your mirrors are delivered safely and efficiently. Below you'll find all the necessary details about our shipping process, delivery schedules, and rates.
New South Wales
Delivery Frequency: Weekly (please note: your delivery could arrive the following week depending when the order was placed).
|
Location |
Cost (AUD) |
Delivery Time |
|
Pick-Up (Sydney Only) |
FREE |
Thursdays & Saturdays from 10:00am to 12:00pm |
|
Sydney CBD |
$65 |
4 - 6 Business Days |
|
Western Sydney |
$65 |
4 - 6 Business Days |
| Greater Western Sydney | $80 | 4 - 6 Business Days |
|
Eastern Suburbs |
$80 |
4 - 6 Business Days |
|
North Sydney |
$80 |
4 - 6 Business Days |
|
Sutherland Shire |
$80 |
4 - 6 Business Days |
|
NSW Coastal |
$125 |
5 - 10 Business Days |
|
NSW Regional |
$150 |
5 - 10 Business Days |
Victoria (Fortnightly)
Delivery Frequency: Fortnightly (please note: your delivery could arrive the following week depending when the order was placed).|
Location |
Cost (AUD) |
Delivery Time |
|
Melbourne CBD |
$100 |
4 - 10 Business Days |
|
Greater Victoria (Outside of CBD) |
$150 |
4 - 10 Business Days |
Queensland (Brisbane, Gold Coast, Sunshine Coast)
Delivery Frequency: Monthly (please note: your delivery could arrive the following month depending when the order was placed).
|
Location |
Cost (AUD) |
Delivery Time |
|
Brisbane / Gold Coast |
$125 |
7 - 14 Business Days |
| Sunshine Coast | $150 | 7 - 14 Business Days |
Frequently Asked Questions:
Order Confirmation:
Upon purchase of a mirror, customers will receive an order confirmation via email. This confirmation will include details of the purchased items, billing information, and a unique order number.
Delivery Coordination:
Mirror Warehouse's delivery drivers will contact customers to coordinate a suitable delivery time and date. Customers are advised to provide accurate contact information during the checkout process to facilitate smooth coordination.
Delivery Restrictions:
- Mirror Warehouse does not deliver to PO Boxes.
- Customers are required to provide a physical address for delivery.
Shipping Rates:
Shipping rates may vary depending on location. As a general guide, our delivery rates start from $65 in Sydney CBD and Metro areas. Greater Sydney can go up to $100 depending on location and outside of Sydney (NSW) is $140 (please see table above for more info).
Please note our mirrors are larger than normal deliveries and require specific handling and manual care. Our drivers specialise in door-to-door service, ensuring your mirrors are delivered safely and securely.
For areas outside of Sydney, including Gosford, Wollongong, and Newcastle, delivery rates range from $100 - $150. If you reside in these regions or nearby, we do have some options on checkout; however, if you get stuck, feel free to contact us for assistance.
If you have selected incorrect shipping, we will contact you and get it fixed.
Free In-Store Pickup
We offer free in-store pickup at our warehouse in Revesby. Please contact us to arrange a day and time to pick-up your order.
Delivery Process
Once you have placed your order our warehouse team will get it ready for despatch. Once ready for despatch it will be ready for collection or delivery. For deliveries, once picked up from our warehouse by one of our drivers, customers will be contacted with a more accurate estimated delivery day/time from our drivers.
Customers are responsible for providing accurate delivery and contact information during the checkout process.
In-Store Pickup Process
Customers selecting in-store pickup will be contacted by Mirror Warehouse to arrange a pickup time. Pickup appointments are essential to ensure a smooth and efficient process.
Damaged or Missing Items
If there are any issues with the delivered items, customers are required to report them to Mirror Warehouse within 48 hours of receiving the order. Mirror Warehouse will investigate and, if necessary, arrange for a replacement or refund.
Contact Information
For any inquiries or assistance related to shipping, customers can contact Mirror Warehouse at Hello@mirrorwarehouse.com.au or give us a call on 0414 005 375